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Project Return Peer Support Network
Taking Charge Together!

Job Title:

COS Specialist - Huntington Park

Job Description:

Location: Huntington Park, CA 

FLSA status: Non-exempt, full time 40 hours M-F –some weekends

Reports to: Office Manager

Summary: Responsible for collecting and entering any data required by the Department of Mental Health and Project Return Peer Support Network. Ensure all required data is entered and monitored in a variety of systems including but not limited to:  NAPPA (Network Adequacy and Practitioner Administration), PRM (Practitioner Registration and Maintenance), our EHR (Electronic Health Record) and the Integrated Behavioral Health Information System centralized web based (IBHIS) is entered electronically at network site and downloaded to DMH in a timely manner. Provide clerical/administrative support for programs and services as deemed necessary at the assigned work location. 

Essential Functions: This person ensures contractual requirements are met by ensuring billing paperwork for all groups is correct and submitted on time.  This person has excellent organizational and logistical skills.  She or he is responsible for training staff on contractual requirements and providing coaching for supporters and volunteer peer group facilitators on the core competencies of peer support. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

  • Enters billing, program outcome and other data into one or more programs or computer systems as needed or required by worksite
  • Works with program managers to get new volunteers, interns and staff into the NPI (National Provider Identifier), DMH (NAPPA/PRM) and PRPSN systems including EHR.
  • Provide light training to new facilitators on proper COS guidelines
  • Maintains all records and documentation related to above including filing of COS records
  • Depending upon work location and needs of the supervisor and worksite, may perform light clerical and/or administrative, including but not limited to typing, spreadsheets, filing, faxing, photocopying, preparing mailings, distribution of incoming mail, performing clerical research, answering phones, backing-up front desk, maintaining equipment inventories, and/or other similar tasks if needed in support of program and administrative functioning.
  • Attends and participates in staff meetings and other aspects of the day-to-day operations and community life of the program site.
  • Works cooperatively with other staff to assure the smooth and seamless delivery of comprehensive administrative services to the agency and its members.
  • Complete all documentation and maintain all paperwork and other required documentation as required for program compliance and accountability in accordance with PRPSN standards and funding source requirements.
  • Must have a desire to work with individuals impaired by extreme distress / mental illness and believe in an individual’s ability to recover from disabling mental distress.   
  • Must verbalize an initial and ongoing understanding of environmental variables that may present while performing administrative tasks and/or providing direct services as an PRPSN employee (i.e. individuals presenting at the agency in extreme emotional states).
  • Must exhibit good personal judgment, a non-bias attitude, sensitivity, and discretion when dealing with other individuals. Must demonstrate the skills and ability to “work and play well with others” interacting with co-workers, program participants, family members and community partners effectively and responding appropriately when experiencing interpersonal conflict with others.
  • Other duties as assigned by the Office Manager.
  • Models PRPSN approach, mission and core values in all communication and correspondence.

Skills:

MINIMUM QUALIFICATIONS: The following are minimum qualifications, which an individual needs in order to successfully perform the duties and responsibilities of this position. Please note that the minimum qualifications may vary based upon the department size and/or geographic location.

SKILLS/ABILITIES:

  • A minimum accurate typing speed of 45 WPM.
  • Knowledgeable of computer applications such as Microsoft Word, Excel, Outlook and Adobe.
  • Must be able to produce Excel workbooks with accurate formulas and update existing formulas and data
  • Have demonstrated expertise in CRT/data entry functions
  • Must possess a very high degree of accuracy in data entry, and be able to research, review, reconcile, correct and produce system data and report data in all formats.
  • Ability to work extended periods of time with a minimum of supervision, especially in identifying and initiating meaningful activities to stay busy and productive.
  • Must have a reliable way to get to work whether that’s on public transportation or personal vehicle
  • Must be able to bend, stoop, lift, and push up to 25 pounds or a regular basis, stand and move intermittently throughout the work day.
  • Individual who has personally live and experienced of psychiatric disability and/or mental illness is preferred but not required.

Benefits:

Health Benefits
We offer a choice between two different HMO's, dental and vision care.

Paid Time Off
We offer a combination of 11 holidays, 2 weeks of sick time, 2 weeks of vacation time and 2 personal days off per full time employee

403 B Retirement
We offer a voluntary 403 B retirement plan for your future

Employee Assistance Program
We offer an EAP that is confidential and supportive for personal, family and work issues. EAP is available 24/7

Job ID

18

Position

Office Manager

Job Type

Full-Time

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